Yet Another Trying Day at Pinelawn Memorial Park

In the past, I’ve written about the horrific conditions I, and my family, were subjected to at the funeral (if you can call it that) of my mother in 2015. Then again, at the funerals of my uncle in 2017, and my aunt in 2019, we were treated badly. Having experienced such callous treatment by a cemetery has made me hyper-vigilant that families in my care won’t receive similar treatment. Mercifully, I don’t get to Pinelawn a lot, but when I do I’m filled with dread. A dread that is, unfortunately, borne out by reality.

When I arrived at Pinelawn for today’s funeral, I was surprised to see that the bathrooms were still closed. porta-potties were still standing from the height of the Covid pandemic. My hearse driver took a look and reported how filthy they were. He also commented on how the cemetery could possibly think that would be sanitary. But that paled in comparison to what was to take place.

After I signed in the funeral at the outside tent (the office is still not open) the staff took their sweet time, as usual, clearing the paperwork (now having the extra step of going inside to the office). As we waited, I commented to my hearse driver that it was unbelievable at this late date that the office and bathrooms were still closed. Only the day before, I had been at St. Charles Cemetery, across the way, where bathrooms were open and clean, and funeral directors were welcome to enter the cemetery office. Suddenly a man standing in earshot broke into our conversation and in a nasty tone declared, “We are the best cemetery in New York. During Covid we buried more bodies in a day than any other cemetery.” And at what emotional cost? From the stories shared with me by other funeral directors, there was little in the way of dignity, respect, or compassion taking place. What’s more, those burials were not done out of altruism, or charity,, the cemetery was getting paid.

When we finally went to the site of the family’s crypt (45 minutes after we were scheduled) we had a pissed off deacon, now made late for his next assignment (he began the prayers before all the mourners had even left their cars). It was also left to us to explain to a holy host of arbitrary rules to a grieving family: the casket (a casket they never got the opportunity to see) could not be present during the commital service (it would be placed into the crypt before,and the family would not be able to witness this), only 10 people could stand 20 ft. away, and the rest in the roadway. What’s more, the mourners could not place their roses on the casket, a longstanding ritual, and the deacon ended up praying to a curtain high above us. Of course, there was no explanation for any of this (irrational as it is, how could there be!?).

I was heartsick for this family,and apologized profusely. A friend of the family asked in dismay if this was how the funeral industry was treating people. The hearse driver and I explained that it was this particular cemetery’s policy, not the funeral home’s. Only the day before, we had had an entirely different (and positive) experience at St. Charles. The lack of uniformity is incomprehensible. And after recounting this experience to a colleague, who shared a similar story, we are hoping to get clarification by reaching out to the cemetery bureau.

At this late date, there is little reason to behave as if Covid is the dire threat it was in the spring, especially, on Long Island, a county with a low infection rate, and in which people dine out in restaurants with regularity. As my c-Morte Girl pointed out, “surely the cemetery staff eats in restaurants, and uses the facility’s rest rooms.”

On a personal note, the daughter of the deceased gave a short eulogy. She spoke of the difficult relationship she had with her adoptive mother, (whose name was the same as that of mine). Hearing her words, and witnessing the adverse conditions, brought back searing memories of the trauma I experienced five years before at Pinelawn. It was a painful PTSD experience that I’ve yet to shake.

Families and funeral directors, alike, if you’ve had a bad experience with Pinelawn (or any cemetery), feel free to contact the Morte Girls through this site and tell us your story.

Five Things

Five Things I’ve learned in my long career as a funeral director

I was pleased to share my view of funeral service with Life. Death. Whatever., gleaned from the work I’ve done, the experiences of my colleagues, and the perspective of the thousands of families I’ve served over the years. Despite what you may read in slanted press articles (with the fringe and/or inexperienced being used as sources to further a false narrative), funerals are as important as they ever were.

Fake Funeral News

The funeral as we know it is becoming a relic — just in time for a death boom blared the Washington Post headline.

Whoever wrote this garbage must have scoured the depths of kook-dom. This article bears no resemblance to what funeral directors do on a daily basis. Perhaps if newspapers interviewed actual, experienced funeral directors instead of those who seem like escapees from an asylum they’d get a true picture of funeral service. Among those quoted here is a woman (said to be unlicensed) who caused a great deal of consternation during her time with SCI. Another is an inexperienced counter-culture type who makes a pest of herself, and because of that she has been blocked her from our social media accounts. Still, she finds a way to pester.

The nonsense terminology–memorialpalooza, fabulous memorial shindig –and tawdry attempts to turn death into entertainment (“Final Bow Productions” –seriously!?) are affronts to dedicated funeral directors, and every person who has suffered a loss. Granted, death rituals have changed over the years, but not that much. The news, however, with their sketchy and slanted information would have you think otherwise. Reporters sometimes take the terms personalization and memorial services and somehow manage to turn them into something akin to circus antics.

Death is life-altering, painful, and so very sad. The often irreverent view of death by today’s Press made me think of Mike McAlary, a once well-known reporter in NYC. The father of four young children died from cancer on Christmas day in 1998, at the age of 41. I seriously doubt his grieving wife and devastated children would have turned to “Final Bow Productions” to handle his “celebration of life.” Nor were they likely wanting “to put the “fun” in funerals.” In fact, McAlary’s family and friends attended a Catholic Funeral Mass for him on Long Island. Raw with grief, they, and the priest, shared what he had meant to so many. That, and millions of other stories are the realities of death and funerals. 

How a Common Death Ritual Made It Harder to Mourn the Loss of My Mother ————-Say What!?

How a Common Death Ritual Made It Harder to Mourn the Loss of My Mother

We can barely contain our disgust at this article. In essence, the writer is complaining that the funeral home made her deceased mother look too good, and it has traumatized her. She writes: “I thought she was alive again. She looked better than she had for years. Her skin was pink and smooth; her hair, nicely groomed. Even her fingernails were done, and she had a very small smile on her face.”

This woman is hawking a book, and that likely accounts for her hyperbole, laughable terminology (slumber room, coffin) and misleading information (once again someone who can’t understand that cremation is a type of final disposition and does not preclude embalming). She did, however, catch the attention of a major magazine with her tripe. And she is yet another voice slamming the work we do with such caring and dedication.

This is one (seemingly disturbed ) woman’s opinion, and we know that this is not a normal reaction to a perfectly presented remains. As we have seen time and again, it is quite the opposite: families cannot thank us enough for taking away the ravages of disease.

Funeral service is being slammed on a regular basis. Unfortunately, part of the problem is that we have stayed silent while kooks (often inexperienced and/or unlicensed) speak for our honorable industry. We encourage funeral directors everywhere to reach out in rebuttal to these defamatory articles, starting with this one.

The New York Time’s email: editors@time.com.

 

Definition of Funeral Service

Southern Calls is a prestigious funeral service journal. The SouthernCalls.com website has interesting articles and images on their pages that are a mix of old and new.  The Funeral Profession page has two separate pages, The Present and The Past.  The Present page has this as its headline:

THE PRESENT
Steeped in history, defined by compassion, The Funeral Profession moves ever forward buoyed by innovation, rooted in tradition, and made lasting in the service to others. We proudly honor the purveyors – past & present.

This should be funeral services motto. Every generation moves ahead but it should always be rooted in tradition and made lasting in the service to others. Funeral service history is not considered important by many today. It’s old fashioned and outdated. But what has never changed is this: We serve families. Whether they want a full traditional funeral or they want something modern and innovative we are still rooted in the tradition of honoring the deceased AND the family.

Too many times today it feels as though the material that is published in regard to funerals is oftentimes more about entertainment and getting likes on posts, or more followers. Funeral service built its reputation on not getting recognition for what we did. We did our work respectfully and quietly with reverence and compassion.  Many people will not “like” this (in whatever form you take that) statement but funerals (now being called “celebrations”) are about remembering someone who has died and honoring that life in the most appropriate way for the family.  This should be our only focus.

tombjune2017

 

 

 

 

Green Burials and Responsible Reporting

We submitted this piece to The New York Times @nytimes as an Op-Ed letter seven days ago and have never heard from them. We are publishing it here so our voices can be heard regarding this topic.

Recently, The New York Times published an article: Green Burials: At the End of Life, Thinking Outside the Coffin, (NYT, November 15, 2018)
https://www.nytimes.com/2018/11/15/business/green-burials-wendy-macnaughton.html

It was clever, and complete with eye-catching graphics and unusual fonts to draw the reader in. However, it lacked basic research to make it useful for those who interested in learning about funeral options. The premise of the article was, in a quirky way, to tell readers the reasons people might want to consider a “green” burial. What has been the problem with nearly all the stories and comments about green burial is that although they are touted as an up and coming way of disposing of human remains, the facts do not support the argument. This hype-driven alternative is the province of a small fringe group who make it difficult to distinguish between fact and fiction. You often read statistics that claim people are very interested in this type of disposition, but there is an astounding lack of reporting about what percentage of the general public is following through on this choice. If you ask funeral directors how often families select green burial, you will quickly find that this is not a trend at all. Although, funeral and disposition choices have changed over the years, clearly this is not a choice that is widely popular.

Looking at this specific article (many other articles quote the same statistics and material) there is a comparison between traditional funeral costs versus green burial costs at $1,000 – $4,000 for the green burial option. This is an exaggeration. By calling cemeteries that offer “green” options you will find that the burial space alone may take up more than half of the $4,000. The Green Burial Council’s (greenburialcouncil.org) website provides lists of approved and certified green burial funeral homes and cemeteries. For example, if you look at the list of cemeteries near New York City, you will find that the closest one is Sleepy Hollow Cemetery, about one hour outside the city. This means that the deceased would need to be transported a long distance for burial (as is the case in many areas around the country where there is no green cemetery nearby), adding additional costs.

The article goes on to look at the type of caskets and shrouds that can be used. Some green caskets are no less expensive than those typically used in funeral homes on a regular basis. A Google search for green caskets and shrouds reveals pages of listings. Memorials.com offers many varieties of green caskets on their website from woolen caskets starting at $1,297.00, up to $2,099.00 for a bamboo casket. kinkaraco.com has a variety of products for green burials. Shroud pages show items costing between $225.00 – $995.00. Bear in mind, these prices do not reflect the funeral home’s charges nor do they include the cemetery space. Combined, these costs can easily exceed $4,000.

The article also mentions urns and a starred box advises that “…cremation isn’t so green. Cremating one body uses as much fuel as a 500+ mile road trip.” There is no reference for this comment (nor for any of the other items in this piece) so one can’t determine its accuracy. Flame-based cremation usage is at an all-time high and continues to be a very affordable method of disposition. And newer flame-based cremation units are much more efficient. Last year, Facultatieve Technologies, a manufacturer of cremators, introduced the FT USA v2 cremation retort which minimizes the burning of natural gas during the cremation process. Flameless and aqua cremations are considered more environmentally friendly, but since they are relatively new their availability is limited across the country.

An exchange between the author and two workers at Fernwood Cemetery in Mill Valley, California, (fernwood.com) discuss interments with misguided humor. Of note is that Fernwood Cemetery, which bills itself as “one of the country’s first environmentally conscious cemeteries” is not on the list of Green Burial Council approved providers. What’s more, on their price list for ‘Natural Burial Options,’ the least expensive option is $6,700, far exceeding the article’s suggested cost of $1,000 to $4,000. These prices are just for the burial space and no other goods or services.

In the end what does all of this mean for the consumer? We believe it means that while people may be curious about alternatives to tradition funerals that curiosity has not led to a greater demand for green burials. At a time when traditional funerals today are sometimes mocked and treated like vulgar, pagan rituals, the majority continue to find them normal and comforting. The funeral of President George H. W. Bush is a case in point. So, let’s validate the consumer’s choice by telling them that whatever they want for their final disposition is okay. Surely, each individual should have the type of final disposition — burial, cremation, entombment — that they want and can afford, and that includes adhering to time-honored rituals or trendy alternatives. Just don’t be taken in by the hype.

John Fitzgerald Kennedy

By Melissa Johnson Williams

Those of us who witnessed the events 56 years ago of President Kennedy’s assassination, remember it vividly. He was so much more than just our President. He was of course a husband, father, son, brother, and friend to many. He was a decorated war hero and an inspiration to generations of people.

Rest on good and faithful servant.

Rosalia Lombardo

By Melissa Johnson Williams

It was my great pleasure to work on the National Geographic program Italy’s Mystery Mummies. I had the opportunity to work two distinguished anthropologist, one of whom was a living legend at the time. Dario Piombino-Mascali known for his work with the Sicilian mummies made it possible for me to complete my fathers research interest in Rosalia Lombardo. Dr. Arthur Aufderheide was the best bonus one could ask for. His nickname, the “mummy doctor” says it all.

My father for years before his death had an intense interest in Rosalia. He corresponded with the monastery about her numerous times and they put him in contact with a living relative of Dr. Alfredo Salafia who embalmed her. Through Dario I was able to put the pieces together that he had been looking for. Below is a blog post by our dear late friend, Christine Quigley discussing the program. Enjoy, Melissa Johnson Williams.

Embalmers and anthropologists

Three of my friends were on TV last night, and the program was fascinating! “Italy’s Mystery Mummies” aired on the National Geographic Channel at 10 P.M. last night (it will air again on Saturday at 7 P.M.). The team included physical anthropologists Dario Piombino-Mascali and Art Aufderheide, and Melissa Johnson Williams, practicing embalmer and executive director of the American Society of Embalmers. They had unprecedented access to the mummies in the churches and crypts of Italy, including that of little Rosalia Lombardo(1918-1920), one of the most perfectly preserved mummies in the world (and Dario’s favorite!). She was embalmed by Dr. Alfredo Salafia (1869-1933), but the ingredients of his formula have been a mystery–until Dario tracked down the niece of Dr. Salafia’s 2nd wife, who still had the embalmer’s papers, including a handwritten memoir in which he recorded the chemical components. They do not include the supposed arsenic, but instead formalin, zinc salts, alcohol, salicylic acid, and glycerin. Dr. Salafia was one of the first embalmers to use formalin (a formaldehyde mixture), but also secured Rosalia’s preservation by lining the specially-designed casket with lead and sealing it with wax, making it airtight. The team confirmed with x-rays that her body is intact, but did not break the seal, so she continues to lie in state at the Capuchin monastery in Palermo, Sicily. Wow!