A Funeral Home Director’s View of the Pandemic
In this article I wrote for Next Avenue, three seasoned, and respected, NYC funeral directors shared their thoughts and experiences with me. They were hard to hear, and even harder to write about, but such is the reality in these dark days. Funeral directors are doing all they can, against overwhelming circumstances, to lay the dead to rest with dignity and respect.
We were saddened to learn about the recent passing of Dr. Jacquie Taylor. Funeral service lost an excellent champion in her. An educator, who was also licensed as a funeral director, Dr. Taylor truly “walked the walk and talked the talk” unlike so many others today. In 2013, I attended a continuing education seminar Dr. Taylor gave in NY. As colleagues greeted one another, we expressed the hope that this lecture would be relevant and fruitful. And we weren’t disappointed.
Dr. Taylor began the seminar by discussing the unfortunate effect interlopers are having on funeral service. I was riveted by the word interloper. No one had ever put it better. “They believe that just anyone can do what we do. In fact, many of them think they can do it better than we can,” she said. She went on to say that some of these people have been publicly dispensing advice and giving seminars themselves, as unqualified as they might be, about funeral service issues and concerns. In essence, she told an enrapt audience, they are attempting to do our work without the qualifications. After the seminar, I went to meet her and thank her for her spot on observations. She was so inspiring that later that night a respected Ohio colleague and I began a Facebook group called Funeral Directors for Real.
Dr. Taylor’s words resound mightily in a day and age when social media is rampant with self-appointed experts aka wannabes. The now ubiquitous, and meaningless, term “funeral consultant” (funeral directors are the consultants) is everywhere. Many of my colleagues likely recall our first taste of this in the form of a pushy and obnoxious woman, who not only wormed her way into a national magazine article, but promised that her “connections” could lead to jobs for those who “stuck with her.” Websites abound with advice from these “experts,” most of whom are unlicensed and unfamiliar to anyone actually in funeral service. They all seem to be looking for a piece of the pie – a pie that is steadily breaking down due to outside interference. And it is not only the outsiders. We have to endure more than our fair share of the fringe element today. We have some who see funeral service as entertainment, hawking sensational YouTube videos, and others who refer to themselves by the pompous, albeit comical term “death educator.” Who among us has not cringed as their gibberish has made its way into print? Why are we allowing these people to speak for us? They are all such an embarrassment to the men and women who have dedicated their lives to caring for the dead.
“There has been a deleterious effect as the boundaries of funeral service have become increasingly porous,” Dr. Taylor said that day. Nothing could be further from the truth. And while she is no longer here to advocate for our industry, we can carry the mantel forward. Interlopers be gone!
Rest in Peace, Dr. Taylor.
I was pleased to share my view of funeral service with Life. Death. Whatever., gleaned from the work I’ve done, the experiences of my colleagues, and the perspective of the thousands of families I’ve served over the years. Despite what you may read in slanted press articles (with the fringe and/or inexperienced being used as sources to further a false narrative), funerals are as important as they ever were.
There was a time when women were seldom seen working in funeral service. It’s not that there weren’t any licensed females –there were. But their numbers were not appreciable, and as in many male-dominated industries, they were often relegated to the background and more feminine duties such as cosmetizing of the deceased. By the time I began my career women were emerging from the shadows. My first boss was a woman and a very formidable one at that. I learned much from her. And when I would see a female funeral director, I hoped that they would speak to me, so that I might learn from them. They were all in their own way role models. Some, like my boss, taught me what to do and others (like another female boss years later) what not to do. Then things changed and women began to enter the industry in rising numbers. Before long, they outnumbered men in mortuary school classes (although not all go on to be licensed). Today, women in funeral service are, happily, commonplace. Articles such as this Why Your Funeral Director Will Likely Be Female reflect that. Yet, I chuckle when perusing social media sites and coming across comments by newly licensed females about how “shocked” people are to learn they are funeral director. There was a time that gleaned such a reaction, but no more. And that’s a good thing.
